“Who is Using Our Computers? Best Practices in Managing and Serving Public Computer Users”
A discussion forum hosted by RUSA MARS Local Systems & Services and Public Libraries Committees
Since I advise both of these RUSA MARS Committees in my MARS office as Member at Large, I attended the meeting and helped facilitate the discussion forum. The attendance for this discussion was around 55 -60. The attendees were overwhelmingly public librarians.
The discussion centered on the following:
-Technology
-Patron Behavior & Needs
-Library Policy
Librarians from all types of libraries tend to have the same patron behavior problems and they have library policies in place. Technology is not keeping pace with patron needs & wants – no surprise here!
How are the patrons using your computers? Do you have behavior problems?
Comments welcome!
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